Privacy Policy

Effective Date: July 27, 2026
Last Updated: July 27, 2026

Bold North Marketing (“Bold North,” “we,” “our,” or “us“) respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://goboldnorth.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or communicate with us.

Information We Collect

Information You Provide

We collect personal information you voluntarily provide when you:

• Submit a contact form
• Request a proposal
• Schedule a consultation
• Subscribe to our newsletter
• Contact us by phone, email, text message, or live chat

Information may include:

• Name
• Company name
• Email address
• Phone number
• Website URL
• Marketing goals
• Budget information
• Project details
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our Website, certain information is collected automatically through cookies and similar technologies, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Time spent on pages
• Clicks and navigation
• Approximate geographic location
• Website interaction data

This information helps us improve website performance, understand visitor behavior, evaluate marketing campaigns, and maintain website security.

Cookies and Tracking Technologies

We use cookies, pixels, web beacons, local storage, analytics technologies, and similar tools to:

• Improve website performance
• Measure marketing effectiveness
• Analyze visitor behavior
• Remember your preferences
• Detect security issues
• Improve user experience

Where required by law, including California law, non-essential cookies and tracking technologies are activated only after you provide consent through our Cookie Consent Banner.

We use Google Tag Manager to manage and deploy certain website technologies, including Google Analytics 4, Google Ads Conversion Tracking, and other services that may be enabled on our Website. These technologies help us understand how visitors use our Website, measure advertising performance, improve user experience, and optimize our marketing campaigns. Google Tag Manager itself does not collect personal information but facilitates the loading of configured tracking technologies.

Manage Cookie Preferences

Bold North Marketing uses Cookiebot by Usercentrics as its Consent Management Platform (CMP).

You may review, modify, or withdraw your consent for non-essential cookies at any time by clicking the “Cookie Preferences” or “Manage Consent” link located in the footer of every page of our Website.

Selecting this link will reopen the Cookiebot consent banner, allowing you to change your cookie preferences at any time.

Essential cookies required for website functionality, security, fraud prevention, and accessibility cannot be disabled.

Third-Party Service Providers

We utilize trusted third-party providers to operate our Website and deliver services.

Live Chat

Our website uses 3CX Live Chat, a third-party communication platform, to provide online customer support and sales assistance.

If you choose to use our live chat feature, the information you submit—including your name, email address (if provided), chat messages, IP address, browser information, pages visited, timestamps, and other technical information—may be transmitted to, processed by, stored by, and recorded by 3CX on our behalf.

We use this information to:

• Respond to inquiries
• Provide customer support
• Improve our services
• Maintain records of customer communications
• Detect fraud or abuse
• Improve website performance

By initiating a live chat session, you acknowledge that your communications may be processed by our third-party live chat provider.

Contact Forms

Our Website uses Jotform, a third-party online forms platform, to process contact requests, consultation requests, proposal requests, and other inquiries.

When you submit a form, the information you provide—including your name, company name, email address, phone number, website URL, project details, uploaded documents (if applicable), IP address, browser information, and any additional information you voluntarily submit—is securely transmitted to Jotform for processing on our behalf.

Jotform processes this information solely to provide services to Bold North Marketing and does not use your information for its own marketing purposes.

We use this information to:

• Respond to inquiries
• Schedule consultations
• Prepare proposals
• Deliver requested services
• Maintain client communications

Cookie Preferences

You may modify or withdraw your consent for non-essential cookies at any time by clicking the “Cookie Preferences” or “Manage Consent” link located in the footer of every page of our website. Selecting this link will reopen the Cookiebot consent manager, allowing you to update your preferences. Essential cookies required for website functionality and security cannot be disabled.

SMS Text Messaging

If you choose to opt in to receive text messages from Bold North Marketing, we may send you SMS or MMS messages regarding:

• Appointment confirmations and reminders
• Consultation scheduling
• Project updates
• Customer service communications
• Marketing and promotional offers (where you have provided consent)
• Event invitations
• Company news and announcements

Consent to Receive Text Messages

By providing your mobile phone number and opting in to receive text messages, you expressly consent to receive recurring automated or non-automated marketing and informational text messages from Bold North Marketing at the phone number provided. Your consent is not a condition of purchasing any products or services.

Message frequency may vary depending on your interactions with us.

Message and Data Rates

Message and data rates may apply according to your wireless service plan. Please contact your wireless provider for additional information regarding your messaging or data plan.

Opting Out

You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us.

After you send STOP, we will send you a confirmation message, and you will no longer receive SMS messages from that messaging program unless you opt in again.

Help

If you need assistance with our text messaging program, reply HELP to any message or contact us directly please see the Contact Us section below.

Supported Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Sharing of Mobile Information

We respect your privacy. Mobile phone numbers, SMS consent, and text messaging opt-in data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share your mobile information only with trusted service providers who assist us in delivering text messages or operating our communications systems. These providers are contractually required to use your information solely for providing services on our behalf.

Information Collected Through SMS

We may collect information related to our text messaging services, including:

• Mobile phone number
• Message content
• Delivery status
• Opt-in and opt-out records
• Date and time of messages
• Responses such as STOP or HELP

We use this information to deliver messages, maintain communication preferences, improve our customer service, comply with legal obligations, and maintain records of consent.

Record Retention

We maintain records of SMS consent, opt-in, and opt-out requests as required by applicable law and industry standards.

How We Use Information

We use your information to:

• Respond to inquiries
• Provide marketing and consulting services
• Schedule meetings
• Send requested communications
• Improve our Website
• Analyze marketing performance
• Detect fraud
• Comply with legal obligations

We do not sell your personal information.

Information Sharing

We may share information with trusted service providers who assist us with:

• Website hosting
• Analytics
• Email marketing
• CRM systems
• Advertising
• Payment processing
• Customer support
• Security services

These providers may use your information only to provide services on our behalf.

California Invasion of Privacy Act (CIPA) Notice

Certain interactions with our Website may be monitored, recorded, or analyzed through first-party and third-party technologies, including Google Analytics 4, Google Ads Conversion Tracking, Google Tag Manager, 3CX Live Chat, Jotform, cookies, and similar technologies.

These technologies help us:

• Respond to inquiries
• Provide customer support
• Measure Website performance
• Analyze visitor behavior
• Improve Website usability
• Optimize advertising campaigns
• Detect fraud and security threats

Where required by applicable law, including California law, non-essential cookies and tracking technologies are activated only after you provide consent through our Cookiebot Consent Management Platform.

By consenting to non-essential cookies, you acknowledge that your interactions with the Website may be collected, transmitted, processed, and analyzed by Bold North Marketing and our authorized third-party service providers for the purposes described in this Privacy Policy.

Your Privacy Rights

Depending on your location, including California, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete personal information
• Withdraw consent where applicable
• Opt out of marketing communications

Requests may be submitted by contacting us.

Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information, including encrypted communications (HTTPS), access controls, secure hosting environments, and industry-standard security practices.

No transmission over the Internet can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, applicable law, or our business practices.

Whenever material updates are made, we will revise the Effective Date and Last Updated date at the top of this page.

Contact Us

Bold North Marketing
Website: https://goboldnorth.com
Email: jennie@goboldnorth.com
Phone: (320) 630-3652